Refund policy
Return & Refund Policy
Thank you for shopping with Shahi Collections.
Please read our return and refund policy carefully before making a purchase.
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No Returns or Refunds
All sales made through Shahi Collections are final. We do not accept returns or provide refunds once an order has been delivered.
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Damaged or Incorrect Products
If you receive a product that is damaged or incorrect, you may request a replacement.
To request a replacement, please contact us within 48 hours of receiving your order and provide clear photos of the product showing the issue.
Once the issue is verified, we will arrange a replacement for the same item.
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Replacement Conditions
To be eligible for a replacement:
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The request must be made within 48 hours of delivery.
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The product must be unused.
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The product must be in its original packaging.
Requests made after this period may not be accepted.
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Order Cancellation
Orders can only be cancelled before they are shipped.
Once an order has been shipped, it cannot be cancelled.
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Contact Information
If you have any questions regarding this policy or need assistance with your order, please contact us at:
Email: salimsandhey@gmail.com
Location: Malerkotla, Punjab, India