Privacy policy

Privacy Policy

This Privacy Policy describes how Shahi Collections (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our store.

  1. Information We Collect

When you visit our store, we automatically collect certain information about your device and your interaction with the website. Additionally, when you make a purchase or attempt to make a purchase, we collect personal information that you provide to us.

This information may include:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details required to process your order

We collect this information to process orders, provide customer support, and improve our services.

  1. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders

  • Communicate with you regarding your purchase

  • Provide customer support

  • Improve our store and services

  • Prevent fraudulent transactions

  1. Payments

All payments on our store are processed securely through Razorpay. We do not store your card or payment details on our servers. Payment information is handled securely by the payment provider.

  1. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and help our store function properly. Cookies allow us to remember your preferences and provide a smoother shopping experience.

You can disable cookies through your browser settings, but some parts of the website may not function properly.

  1. Data Sharing

We do not sell or rent your personal information. We may share your information only with trusted service providers such as payment processors and shipping partners to fulfill your orders.

  1. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

  1. Your Rights

You have the right to request access to the personal information we hold about you or request corrections to your information. To make such requests, please contact us using the details below.

  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page.

  1. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Email: salimsandhey@gmail.com
Location: Malerkotla, Punjab, India